This week we are celebrating Nutrition and Hydration Week which aims to highlight, promote and celebrate improvementsRead More »
We are DELIGHTED to tell you that we’ve achieved SILVER Standard in the North East BetterRead More »
Residents were treated to an extra special event to celebrate World Book Day, with a visitRead More »
That glorious sunshine of late may already seem like a distant memory with the current cold windsRead More »
It’s National You Can Care Week and to raise awareness, we want to shout out to allRead More »
As it’s National Love Your Pet Day today, we just wanted to celebrate the role of animals,Read More »
"I am very pleased with how my mother has settled in and generally how supportive and caring the staff are. This has given us peace of mind knowing that she is safe & well looked after. Thank you."
"Our mum has been a resident at Cramlington House for over a year and we have nothing but praise for the friendly, approachable staff and management. We always feel like part of an extended family and when we visit nothing is too much bother. We are completely happy with the standard of care, support and understanding we all receive as a family."
"From the first day, I knew it was the place for my mum. Clean, friendly staff, lovely environment! My mum would not get the opportunity to do the activities she is experiencing if she was not in Cramlington House. It is home from home and we can visit anytime. I can't say enough of how great Cramlington House is. "
"This is an absolutely superb care facility. The staff say that this is the home of the residents, in which they work - and they evidence that philosophy every day. In the last months of our mother's long life, we took comfort form the fact that she was safe and secure, being well-fed and looked after. The entire care team are brilliant. "
"All the staff at West Farm have provided such wonderful care, compassion and support to my auntie. We both feel incredibly lucky to have found West Farm, it’s been the perfect home for my auntie. I can honestly say, hand on heart, every aspect of the care provided by each member of staff at West Farm has been outstanding."