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Cramlington House 01670 591 930
West Farm Care Centre 0191 218 9626
Holywell House Care Centre 0191 270 4549

West Farm Care Centre

Longbenton Exterior-015proof

Opened in 2012, West Farm Care Centre is a purpose-built centre based in the heart of Longbenton and our highly trained and dedicated team are there to help residents settle into their new home and community as quickly as possible. It is home to 50 people living with dementia. Those who live here are not just a number – they’re treated as the individuals they are and we ensure that they continue to live as independently as possible.

Our residents can enjoy their independence while having the comfort of knowing that care is available at any time of the day or night. All bedrooms are spacious, comfortable and homely, with an en-suite bathroom and modern décor.

The Shore Unit within West Farm particularly recognises the specialist requirements of those with dementia and other memory impairments, at all levels. With this in mind, our Shore Unit encompasses modern, spacious bedrooms with en-suite wet rooms on the first floor, which are specifically designed to provide such residents with surroundings that are homely, safe and stimulating. Our staff in the Shore Unit have all undergone specialist training in managing and caring for varying stages of dementia.

Each person’s care plan is tailored specifically to their personal, physical and social needs. We will fulfill any specific wishes or choices of those living there and their families. There are a number of activities that residents can participate in as and when they want to and as little or as much as they want.

From tea dances, bingo, armchair aerobics and baking days, to tapas nights, summer fayres and trips to the beach, we welcome suggestions from all to ensure everyone can get involved. We also welcome families and friends to join their loved ones and take part in the activities or come along to events such as live entertainment or annual Christmas and summer fetes.

For residents who enjoy getting their hair or nails done, we have a regular visiting hairdresser and beauty therapists to pamper and preen. They also offer a choice of therapeutic massages for that extra indulgence.

Notably, we work with an independent dementia specialist who spends dedicated time at West Farm each week with families and residents creating dementia specific activities and crafts, creative workshops and helping residents create their own individual ‘life story’ books. The Shore Unit also holds monthly themed events which family and friends of residents are welcome to come along to.

The staff at West Farm – whether that’s a cleaner, a kitchen assistant, a member of senior management or a carer – have one shared duty and that’s to treat residents with love, respect, dignity and compassion. They’re highly committed, specially trained and able to build relationships with those who live there. Furthermore, all staff at West Farm are part of ‘Dementia Friends’ – the flagship Alzheimer’s Society Initiative.

The home we provide was designed with what those living there want – comfort, safety, warmth and a happy, stimulating home.

Choosing the right home for yourself or your loved one is immensely important so we would like you to come and have a look at what we offer and get to know the staff and surroundings so you can decide whether West Farm is right for you, your relative or friend.



What people are saying

  • "I am very pleased with how my mother has settled in and generally how supportive and caring the staff are. This has given us peace of mind knowing that she is safe & well looked after. Thank you."

  • "Our mum has been a resident at Cramlington House for over a year and we have nothing but praise for the friendly, approachable staff and management. We always feel like part of an extended family and when we visit nothing is too much bother. We are completely happy with the standard of care, support and understanding we all receive as a family."

  • "From the first day, I knew it was the place for my mum. Clean, friendly staff, lovely environment! My mum would not get the opportunity to do the activities she is experiencing if she was not in Cramlington House. It is home from home and we can visit anytime. I can't say enough of how great Cramlington House is. "

  • "This is an absolutely superb care facility. The staff say that this is the home of the residents, in which they work - and they evidence that philosophy every day. In the last months of our mother's long life, we took comfort form the fact that she was safe and secure, being well-fed and looked after. The entire care team are brilliant. "

  • "All the staff at West Farm have provided such wonderful care, compassion and support to my auntie. We both feel incredibly lucky to have found West Farm, it’s been the perfect home for my auntie. I can honestly say, hand on heart, every aspect of the care provided by each member of staff at West Farm has been outstanding."