As Managing Director of Craig Healthcare, Lucy has over 25 years’ experience of care and delivering exceptional care services to the community. Lucy also runs a local children’s nursery - Kinder Castle - in Tynemouth. On the rare occasion when Lucy is not working, she loves nothing more than to devote her time and attention to her son Max.
As Wellbeing Champion at Cramlington House, Kim’s main role is to provide a detailed activities programme that meets the specific needs of each resident as an individual. Her focus is to ensure the activities programme is delivered well and runs smoothly day in, day out. When she’s not at work, she loves spending time with her family and escaping from it all with hot tub holidays for an ultimate relaxation experience!
Angela is the Wellbeing Assistant at Cramlington House and her main role is to support Kim in preparing and delivering the residents' activity programme. When she is not at work, Angela enjoys spending time with her young grandchildren, knitting jumpers (she's a dab hand!) and shopping.
Michael is the Head Chef at Cramlington House and he is renowned for providing a variety of homemade delicious food to residents. When he’s not at work, Michael likes reading and exploring the world with frequent trips abroad.
As deputy manager, Zahra supports Trish and the unit managers to ensure they can fulfil their roles with the required support and least possible resistance. Zahra has a long history of working with people with dementia and has an admirable passion for her work. Arriving from Iran 17 years ago, she focused on home care before moving to the care home sector. In her spare time, Zahra loves spending time with her family and socialising with her friends.
In her role as administrator, Gillian sits in the front main reception room at West Farm and is the first person you meet as you walk through the doors. Gillian knows the home like the back of her hand so she can tell you where you need to be or help with locating a resident or staff member. When not at work, Gillian enjoys watching her son play football, which is something she absolutely loves and she can’t imagine her weekends without it. Gillian also loves to spend time with her family.