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Cramlington House 01670 591 930
West Farm Care Centre 0191 218 9626
Holywell House Care Centre 0191 270 4549


Wonderful Whitby

Ah, some days create such amazing memories for our residents and care staff that we just want to relive them over and over again!

A recent trip to the seaside town of Whitby with Justice Prince was precisely that and created memories residents at West Farm will treasure for a lifetime.

The visit was organised by Justice Prince, a Longbenton charity that supports the most vulnerable and disadvantaged people in the local community through active engagement and involvement, who invited West Farm along to enjoy a sunshine day out with them.

Sarah Avery, our Wellbeing Champion at West Farm, said: “We had an absolutely fantastic day, filling our bellies with some gorgeous fish and chips and enjoying one another’s company in the idyllic and picturesque town of Whitby. Residents smiled, laughed and swapped tales all day long, it was truly perfect.”

Everyone enjoyed a stroll around the town, perusing the shops and other local amenities. The weather was thankfully on our side too.

Sarah added: “Many of our residents are living with dementia and, as part of their care, it’s crucial that we help create new memories that they can share with other residents, carers and their loved ones. Whitby’s trip certainly did this and a complete stranger even bought us all some delicious ice cream in an unforgettable act of kindness. Huge thanks to Justice Prince for organising the trip.”

What people are saying

  • "I am very pleased with how my mother has settled in and generally how supportive and caring the staff are. This has given us peace of mind knowing that she is safe & well looked after. Thank you."

  • "Our mum has been a resident at Cramlington House for over a year and we have nothing but praise for the friendly, approachable staff and management. We always feel like part of an extended family and when we visit nothing is too much bother. We are completely happy with the standard of care, support and understanding we all receive as a family."

  • "From the first day, I knew it was the place for my mum. Clean, friendly staff, lovely environment! My mum would not get the opportunity to do the activities she is experiencing if she was not in Cramlington House. It is home from home and we can visit anytime. I can't say enough of how great Cramlington House is. "

  • "This is an absolutely superb care facility. The staff say that this is the home of the residents, in which they work - and they evidence that philosophy every day. In the last months of our mother's long life, we took comfort form the fact that she was safe and secure, being well-fed and looked after. The entire care team are brilliant. "

  • "All the staff at West Farm have provided such wonderful care, compassion and support to my auntie. We both feel incredibly lucky to have found West Farm, it’s been the perfect home for my auntie. I can honestly say, hand on heart, every aspect of the care provided by each member of staff at West Farm has been outstanding."