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Cramlington House 01670 591 930
West Farm Care Centre 0191 218 9626
Holywell House Care Centre 0191 270 4549


We’ve won the SILVER Better Health At Work Award!


We are DELIGHTED to tell you that we’ve achieved SILVER Standard in the North East Better Health At Work Awards!

On Friday evening, our amazing team was presented with the award, marking their hard work and commitment in achieving Silver Standard, especially just 12 months after receiving the Bronze award.

The Better Health At Work Award recognises the efforts of employers in the North East and Cumbria in addressing health issues within the workplace.

Our MD, Lucy Craig, is over the moon with the Award: “It’s amazing to win the Silver Award, especially so soon after reaching Bronze level. The wellbeing of our staff – both mental and physical – is really important to us and striving for better health is a key part of our team culture and supporting each other through that journey.”

“I am so proud of the team who have worked extremely hard in encouraging staff to adopt a healthier workplace lifestyle through a variety of engaging and thought-provoking initiatives that promote better health. This includes stress and anxiety support, ‘ride your bike to work’ and ‘Take the stairs’ initiatives as well as sponsored walks, health awareness discussions, and healthy lunch options.”

There are four levels to the Award – Bronze, Silver, Gold and Continuing Excellence, with appropriate criteria at each stage to build into an Award portfolio. Organisations and businesses are given up to a year to reach each level, before they move on to achieving the next.

Loraine Brunton, our General Manager, added: “It was wonderful to achieve Silver Standard and collect the award with some of the team on the night. We have improved the health of staff, right across the board with employees adopting healthier habits and choices while at work, and everyone within our team should feel proud. Gold is our next goal as we continue in our efforts to promote a healthy and balanced working lifestyle.”

For more information about the award, visit:

What people are saying

  • "I am very pleased with how my mother has settled in and generally how supportive and caring the staff are. This has given us peace of mind knowing that she is safe & well looked after. Thank you."

  • "Our mum has been a resident at Cramlington House for over a year and we have nothing but praise for the friendly, approachable staff and management. We always feel like part of an extended family and when we visit nothing is too much bother. We are completely happy with the standard of care, support and understanding we all receive as a family."

  • "From the first day, I knew it was the place for my mum. Clean, friendly staff, lovely environment! My mum would not get the opportunity to do the activities she is experiencing if she was not in Cramlington House. It is home from home and we can visit anytime. I can't say enough of how great Cramlington House is. "

  • "This is an absolutely superb care facility. The staff say that this is the home of the residents, in which they work - and they evidence that philosophy every day. In the last months of our mother's long life, we took comfort form the fact that she was safe and secure, being well-fed and looked after. The entire care team are brilliant. "

  • "All the staff at West Farm have provided such wonderful care, compassion and support to my auntie. We both feel incredibly lucky to have found West Farm, it’s been the perfect home for my auntie. I can honestly say, hand on heart, every aspect of the care provided by each member of staff at West Farm has been outstanding."