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Cramlington House 01670 591 930
West Farm Care Centre 0191 218 9626
Holywell House Care Centre 0191 270 4549


We’ve won an award for better health!

We are over the moon to share the news that we have won a Better Health At Work Award! It’s a huge credit to our entire team, who have worked so hard to achieve Bronze standard.

The Award recognises the efforts of employers in the North East and Cumbria in addressing health issues within the workplace and we are delighted to be recognised for the initiatives we have put in place.

Our Operations Manager, Linda Gallon, said: “We’re so pleased to win the Award, reaching Bronze status quite quickly following a huge team effort to encourage staff to adopt a healthier workplace lifestyle. Everyone has pulled together, creating and putting in place excellent initiatives designed to promote better health. This includes ‘walk to work’ initiatives, a healthy eating campaign, and fitness instructor sessions, where a personal trainer attended the homes to provide fitness classes for the staff.”

There are four levels to the Award – Bronze, Silver, Gold and Continuing Excellence, with appropriate criteria at each stage to build into an Award portfolio. Organisations and businesses are given up to a year to reach each level, before they move on to achieving the next.

Linda added: “It really is a credit to the entire team, including everyone from our unit managers and carers, to our chef and cleaners, that we’ve not only reached Bronze standard but also improved the health of our staff, right across the board, who have adopted healthier habits and preferences while at work. We’re now working towards the Silver level, and efforts to achieve this is eagerly underway!”.

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What people are saying

  • "I am very pleased with how my mother has settled in and generally how supportive and caring the staff are. This has given us peace of mind knowing that she is safe & well looked after. Thank you."

  • "Our mum has been a resident at Cramlington House for over a year and we have nothing but praise for the friendly, approachable staff and management. We always feel like part of an extended family and when we visit nothing is too much bother. We are completely happy with the standard of care, support and understanding we all receive as a family."

  • "From the first day, I knew it was the place for my mum. Clean, friendly staff, lovely environment! My mum would not get the opportunity to do the activities she is experiencing if she was not in Cramlington House. It is home from home and we can visit anytime. I can't say enough of how great Cramlington House is. "

  • "This is an absolutely superb care facility. The staff say that this is the home of the residents, in which they work - and they evidence that philosophy every day. In the last months of our mother's long life, we took comfort form the fact that she was safe and secure, being well-fed and looked after. The entire care team are brilliant. "

  • "All the staff at West Farm have provided such wonderful care, compassion and support to my auntie. We both feel incredibly lucky to have found West Farm, it’s been the perfect home for my auntie. I can honestly say, hand on heart, every aspect of the care provided by each member of staff at West Farm has been outstanding."