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Cramlington House 01670 591 930
West Farm Care Centre 0191 218 9626
Holywell House Care Centre 0191 270 4549


Teddy the Miniature Donkey Returns!

Teddy the miniature donkey came back to see us, following his first visit during our Workplace Wellbeing Awareness Week. We actually won a little competition which led to a free visit and what an exciting time it was!

Teddy visited both homes, making a big difference to everyone’s day! Residents loved seeing him again, chatting to him and petting him. They really enjoyed his company; it was a pleasure to have him around.

Sarah Avery, our Wellbeing Champion at Craig Healthcare, said: “We just want to say a huge thank you for the generosity and kindness of Blackberry Donkeys Donkey Hire for today’s generous gift. It was wonderful to have Teddy around and he really did bring a massive smile to the faces of many residents.

“Animals play a big part in the care we provide at Craig Healthcare because of the effect they have on residents by helping them to relax and encourage interaction among each other. It certainly sparked a great topic of conversation for the rest of the day and for some time after, that’s for sure!”

What people are saying

  • "I am very pleased with how my mother has settled in and generally how supportive and caring the staff are. This has given us peace of mind knowing that she is safe & well looked after. Thank you."

  • "Our mum has been a resident at Cramlington House for over a year and we have nothing but praise for the friendly, approachable staff and management. We always feel like part of an extended family and when we visit nothing is too much bother. We are completely happy with the standard of care, support and understanding we all receive as a family."

  • "From the first day, I knew it was the place for my mum. Clean, friendly staff, lovely environment! My mum would not get the opportunity to do the activities she is experiencing if she was not in Cramlington House. It is home from home and we can visit anytime. I can't say enough of how great Cramlington House is. "

  • "This is an absolutely superb care facility. The staff say that this is the home of the residents, in which they work - and they evidence that philosophy every day. In the last months of our mother's long life, we took comfort form the fact that she was safe and secure, being well-fed and looked after. The entire care team are brilliant. "

  • "All the staff at West Farm have provided such wonderful care, compassion and support to my auntie. We both feel incredibly lucky to have found West Farm, it’s been the perfect home for my auntie. I can honestly say, hand on heart, every aspect of the care provided by each member of staff at West Farm has been outstanding."