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Cramlington House 01670 591 930
West Farm Care Centre 0191 218 9626
Holywell House Care Centre 0191 270 4549


Support Group Update: Our First Meet and Greet Went Down a Treat!

A couple of weeks ago we told you about our new support group for friends and family of residents at Cramlington House. The group is aimed to provide a welcoming face (and cuppa!) to those who feel they’re struggling to adapt to life now their close companion or loved one is living with us.

The first meeting was a great success! Families and friends were really responsive to the idea and out of those who came along to the meet and greet, many have said they will find the group and the support it provides enjoyable, beneficial and welcoming.

Through the group, what we’re really hoping to encourage the development of new friendships, helping relatives and close friends to adjust through a friendly chat, some reassurance and support and, of course, free hugs!

The next meeting is arranged for Wednesday 1st August at 2pm and it would be great to see you there! For more information, please contact Emma Jones on 01670 591 930 or

families together cramlington

What people are saying

  • "I am very pleased with how my mother has settled in and generally how supportive and caring the staff are. This has given us peace of mind knowing that she is safe & well looked after. Thank you."

  • "Our mum has been a resident at Cramlington House for over a year and we have nothing but praise for the friendly, approachable staff and management. We always feel like part of an extended family and when we visit nothing is too much bother. We are completely happy with the standard of care, support and understanding we all receive as a family."

  • "From the first day, I knew it was the place for my mum. Clean, friendly staff, lovely environment! My mum would not get the opportunity to do the activities she is experiencing if she was not in Cramlington House. It is home from home and we can visit anytime. I can't say enough of how great Cramlington House is. "

  • "This is an absolutely superb care facility. The staff say that this is the home of the residents, in which they work - and they evidence that philosophy every day. In the last months of our mother's long life, we took comfort form the fact that she was safe and secure, being well-fed and looked after. The entire care team are brilliant. "

  • "All the staff at West Farm have provided such wonderful care, compassion and support to my auntie. We both feel incredibly lucky to have found West Farm, it’s been the perfect home for my auntie. I can honestly say, hand on heart, every aspect of the care provided by each member of staff at West Farm has been outstanding."