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Cramlington House 01670 591 930
West Farm Care Centre 0191 218 9626
Holywell House Care Centre 0191 270 4549


SAFE WEEK 2018: Raising Awareness


We recently took part in SAFE week, a major regional safeguarding campaign that aims to raise awareness about protecting vulnerable people from abuse and harm.

In its fifth year, Safeguarding Awareness For Everyone (SAFE) week, consisted of a range of activities and events delivered across Northumberland, Newcastle and North Tyneside to highlight the importance of safeguarding and encourage people to recognise abuse, respond to it and refer appropriately.

Staff, residents and their relatives across both homes really got involved in promoting SAFE week and we cannot thank them enough!

Safeguarding is an absolutely fundamental aspect in caring for the elderly and our utmost priority. Everything we do, and strive for, ensures the safeguarding of our residents. We take every precaution we can to ensure all employees – whether that’s a cleaner or a manager – are fully vetted and approved to work in the care sector.

West Farm organised a stand at the Oxford Centre in Longbenton, providing lots of information, advice and guidance on the role of safeguarding within elderly care, its importance and how to recognise and respond to signs of neglect or abuse. Staff spent time with members of the public, providing key information and raising great awareness of the issue especially within elderly care.

At Cramlington House, during a Friends of Cramlington House support group meeting, which is aimed to support those adjusting to life after their family member or friend has moved into the home, a specific talk around safeguarding was held to its highlight its importance and raise awareness.

Both homes also got involved in ‘Wear Purple Day’, where people are encouraged to wear purple to show their support for SAFE and hosted their own coffee morning too, with an array of purple coloured cakes, muffins and other delicious treats.

A HUGE thank you to all that took part – safeguarding is always at the top of our agenda and we wanted to get it to the top of everyone else’s during SAFE week which we managed to do rather successfully!

safeguarding four

What people are saying

  • "I am very pleased with how my mother has settled in and generally how supportive and caring the staff are. This has given us peace of mind knowing that she is safe & well looked after. Thank you."

  • "Our mum has been a resident at Cramlington House for over a year and we have nothing but praise for the friendly, approachable staff and management. We always feel like part of an extended family and when we visit nothing is too much bother. We are completely happy with the standard of care, support and understanding we all receive as a family."

  • "From the first day, I knew it was the place for my mum. Clean, friendly staff, lovely environment! My mum would not get the opportunity to do the activities she is experiencing if she was not in Cramlington House. It is home from home and we can visit anytime. I can't say enough of how great Cramlington House is. "

  • "This is an absolutely superb care facility. The staff say that this is the home of the residents, in which they work - and they evidence that philosophy every day. In the last months of our mother's long life, we took comfort form the fact that she was safe and secure, being well-fed and looked after. The entire care team are brilliant. "

  • "All the staff at West Farm have provided such wonderful care, compassion and support to my auntie. We both feel incredibly lucky to have found West Farm, it’s been the perfect home for my auntie. I can honestly say, hand on heart, every aspect of the care provided by each member of staff at West Farm has been outstanding."