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Cramlington House 01670 591 930
West Farm Care Centre 0191 218 9626
Holywell House Care Centre 0191 270 4549


Renovation excitement at Holywell House!

It’s been a very busy, and exciting time at Holywell House recently! We are renovating the bathroom and shower rooms across the whole home, one room at a time.

Our maintenance man has been hard at work, starting first with our ground-floor shower room which is looking great and is a perfect area for residents to shower comfortably and enjoy the experience. Next, he moved on to the adjourning bathroom, and we are loving the results of that makeover too.

Natalie Thomas, at Holywell House said: “We decided to go for a light blue colour scheme as it’s a very tranquil and relaxing colour for residents, helping them to remain calm and relaxed when using the shower or bathroom. We try to make the daily washing experience as comfortable and enjoyable as we can, and the new look ground floor bathrooms and shower room has definitely caught the eye of residents who appreciate the makeover and are encouraged to look forward to bath time or a shower as a positive, gentle experience. We can’t wait to share the rest of the results with you!”


What people are saying

  • "I am very pleased with how my mother has settled in and generally how supportive and caring the staff are. This has given us peace of mind knowing that she is safe & well looked after. Thank you."

  • "Our mum has been a resident at Cramlington House for over a year and we have nothing but praise for the friendly, approachable staff and management. We always feel like part of an extended family and when we visit nothing is too much bother. We are completely happy with the standard of care, support and understanding we all receive as a family."

  • "From the first day, I knew it was the place for my mum. Clean, friendly staff, lovely environment! My mum would not get the opportunity to do the activities she is experiencing if she was not in Cramlington House. It is home from home and we can visit anytime. I can't say enough of how great Cramlington House is. "

  • "This is an absolutely superb care facility. The staff say that this is the home of the residents, in which they work - and they evidence that philosophy every day. In the last months of our mother's long life, we took comfort form the fact that she was safe and secure, being well-fed and looked after. The entire care team are brilliant. "

  • "All the staff at West Farm have provided such wonderful care, compassion and support to my auntie. We both feel incredibly lucky to have found West Farm, it’s been the perfect home for my auntie. I can honestly say, hand on heart, every aspect of the care provided by each member of staff at West Farm has been outstanding."