Holywell House Care Centre - Craig Healthcare

Situated in a quiet residential area, Holywell House Care Centre is home to residents with a range of care needs including dementia and respite care. The home is close to local amenities including shops, parks and some wonderful scenery.

We bought the home in 2020, in the midst of a global pandemic, determined to help as many residents as we can whether it rains or shines. As the home was bought at a time where residents were not allowed to receive visits for loved ones or visit local attractions and social settings like social clubs, garden centres and weekly activity groups, the internal activity programme at Holywell House was designed to ensure the needs of residents were fully met despite not being able to bring in any external care specialists or enable visits and day trips out like in normal times.

The home can accommodate up to 48 residents and has been specifically designed to cater for the individual care needs of each resident. Each resident has their own private, spacious bedroom which is adapted to the level of care they need. Activities by the care team are plentiful. Whether it’s baking, crafting, watching a live Covid safe performance from local singers or dancers, we ensure every activity is planned and delivered not just for enjoyment reasons but as part of individual resident care plans too. Every activity they are engaged in is based on how beneficial the activity will be for them, whether that’s meeting physical, emotional, social or mental health care needs.

As well as a wide-ranging activity programme that’s created on the Craig Healthcare ethos of delivering high quality care, our facilities at Holywell House are second to none. The home boasts a beautiful outdoor patio area overlooking the Dene and has some amazing views of the local landscape.

Whatever your residential need, Holywell House Care Centre can provide. Please get in touch on 0191 270 4549 or email info@craighhealthcare.co.uk to discuss your requirements.

What people are saying

"I am very pleased with how my mother has settled in and generally how supportive and caring the staff are. This has given us peace of mind knowing that she is safe & well looked after. Thank you."
"Our mum has been a resident at Cramlington House for over a year and we have nothing but praise for the friendly, approachable staff and management. We always feel like part of an extended family and when we visit nothing is too much bother. We are completely happy with the standard of care, support and understanding we all receive as a family."
"From the first day, I knew it was the place for my mum. Clean, friendly staff, lovely environment! My mum would not get the opportunity to do the activities she is experiencing if she was not in Cramlington House. It is home from home and we can visit anytime. I can't say enough of how great Cramlington House is. "
"This is an absolutely superb care facility. The staff say that this is the home of the residents, in which they work - and they evidence that philosophy every day. In the last months of our mother's long life, we took comfort form the fact that she was safe and secure, being well-fed and looked after. The entire care team are brilliant. "
"All the staff at West Farm have provided such wonderful care, compassion and support to my auntie. We both feel incredibly lucky to have found West Farm, it’s been the perfect home for my auntie. I can honestly say, hand on heart, every aspect of the care provided by each member of staff at West Farm has been outstanding."