We’ve enjoyed some gorgeous sunny days lately as summer fast approaches, with residents enjoying spending more time outdoors, relaxing outside in the garden either reading, playing a game or chatting with staff or among themselves.
Recently, they were treated to a lovely surprise with the sound of the ice cream van doing its rounds nearby West Farm in the surrounding housing estate. To their sheer delight, carers escorted those residents who really fancied a 99 treat, where they purchased an ice cream of their choice.
Kirsty White, one of our carers at West Farm, said: “It was a lovely warm afternoon and many residents were out in the courtyard enjoying the seasonal weather while relaxing following a busy morning of activities. All of a sudden, we could all hear the familiar chimes of the ice cream van and an air of excitement rang around the garden! A few residents really wanted to go and buy one, so we got ourselves sorted and took a short walk to the waiting van. What scrumptious ice cream it was too.”
It was such a highlight of the afternoon; we are now looking forward to the ice cream van man paying us a visit every week throughout the summer!
"I am very pleased with how my mother has settled in and generally how supportive and caring the staff are. This has given us peace of mind knowing that she is safe & well looked after. Thank you."
"Our mum has been a resident at Cramlington House for over a year and we have nothing but praise for the friendly, approachable staff and management. We always feel like part of an extended family and when we visit nothing is too much bother. We are completely happy with the standard of care, support and understanding we all receive as a family."
"From the first day, I knew it was the place for my mum. Clean, friendly staff, lovely environment! My mum would not get the opportunity to do the activities she is experiencing if she was not in Cramlington House. It is home from home and we can visit anytime. I can't say enough of how great Cramlington House is. "
"This is an absolutely superb care facility. The staff say that this is the home of the residents, in which they work - and they evidence that philosophy every day. In the last months of our mother's long life, we took comfort form the fact that she was safe and secure, being well-fed and looked after. The entire care team are brilliant. "
"All the staff at West Farm have provided such wonderful care, compassion and support to my auntie. We both feel incredibly lucky to have found West Farm, it’s been the perfect home for my auntie. I can honestly say, hand on heart, every aspect of the care provided by each member of staff at West Farm has been outstanding."