Audrey Whittam is one of residents who lives at Cramlington House and she recently received a surprise visit from her sister who lives on the other side of the world in Australia!
They haven’t seen each other in 10 years but the reaction on both Audrey’s and her sister, Anne’s face was priceless. What makes it even more endearing is that Audrey is living with dementia and her sister was a bit nervous ahead of the visit as did worry if Audrey would recognise her.
However, her worries completely disappeared when, just after a couple of seconds, Audrey’s face lit up and she was delighted to be reunited with her sister after so many years apart.
Sara Kaur, one of our Senior Carers at Cramlington House said: “I feel totally blessed to witness this reunion – it really was truly magical! At first, in the first few seconds, Audrey didn’t recognise Anne but then she realised and that moment, oh that moment, was absolutely amazing – a huge smile appeared across her face as she embraced her sister.”
"I am very pleased with how my mother has settled in and generally how supportive and caring the staff are. This has given us peace of mind knowing that she is safe & well looked after. Thank you."
"Our mum has been a resident at Cramlington House for over a year and we have nothing but praise for the friendly, approachable staff and management. We always feel like part of an extended family and when we visit nothing is too much bother. We are completely happy with the standard of care, support and understanding we all receive as a family."
"From the first day, I knew it was the place for my mum. Clean, friendly staff, lovely environment! My mum would not get the opportunity to do the activities she is experiencing if she was not in Cramlington House. It is home from home and we can visit anytime. I can't say enough of how great Cramlington House is. "
"This is an absolutely superb care facility. The staff say that this is the home of the residents, in which they work - and they evidence that philosophy every day. In the last months of our mother's long life, we took comfort form the fact that she was safe and secure, being well-fed and looked after. The entire care team are brilliant. "
"All the staff at West Farm have provided such wonderful care, compassion and support to my auntie. We both feel incredibly lucky to have found West Farm, it’s been the perfect home for my auntie. I can honestly say, hand on heart, every aspect of the care provided by each member of staff at West Farm has been outstanding."