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Cramlington House 01670 591 930
West Farm Care Centre 0191 218 9626
Holywell House Care Centre 0191 270 4549


Happy New Year!

We hope you’ve had a wonderful festive break and are easing your way into 2019!

Although many people slow down and switch off during the Christmas and New Year season, the care sector works harder than ever, especially those who provide residential and dementia care like ourselves.

It’s important that we celebrate the festive season sensitively, in a way that meets the needs of all of our residents. We have some residents that like to get really involved in Christmas and New Year activities, enjoying the live entertainment we organise and the fun and games we provide. On the other hand, some residents prefer a quieter and more peaceful Christmas, spending time alone or with one or two relatives.

Whatever their needs, we ensured that each resident enjoyed themselves at such a special time of year. Some residents visited their families for the day to enjoy Christmas lunch and quality family time, some stayed with us to eat and also take part in some festive games and lots of smiles and laughter.

Our new year celebrations were also good fun with Cramlington House seeing in 2019 with music, songs and dancing. Residents enjoyed a small tipple, and some song and dance provided by North East performers Ray and Dave and Al Johnson, getting the new year off to a happy and positive start!

Overall, both homes enjoyed a wonderful Christmas and New Year break, and this was down to our amazing and dedicated staff who gave up their own family time during the festive season to work during the period, ensuring all residents were happy, relaxed and enjoyed the celebrations in a way they wanted to. Thank you to each and every member of our team who go that extra mile every day to ensure the best care for residents, whether it’s Christmas Day, New Year’s Day or any other day. Here’s to a cracking 2019

What people are saying

  • "I am very pleased with how my mother has settled in and generally how supportive and caring the staff are. This has given us peace of mind knowing that she is safe & well looked after. Thank you."

  • "Our mum has been a resident at Cramlington House for over a year and we have nothing but praise for the friendly, approachable staff and management. We always feel like part of an extended family and when we visit nothing is too much bother. We are completely happy with the standard of care, support and understanding we all receive as a family."

  • "From the first day, I knew it was the place for my mum. Clean, friendly staff, lovely environment! My mum would not get the opportunity to do the activities she is experiencing if she was not in Cramlington House. It is home from home and we can visit anytime. I can't say enough of how great Cramlington House is. "

  • "This is an absolutely superb care facility. The staff say that this is the home of the residents, in which they work - and they evidence that philosophy every day. In the last months of our mother's long life, we took comfort form the fact that she was safe and secure, being well-fed and looked after. The entire care team are brilliant. "

  • "All the staff at West Farm have provided such wonderful care, compassion and support to my auntie. We both feel incredibly lucky to have found West Farm, it’s been the perfect home for my auntie. I can honestly say, hand on heart, every aspect of the care provided by each member of staff at West Farm has been outstanding."