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Cramlington House 01670 591 930
West Farm Care Centre 0191 218 9626
Holywell House Care Centre 0191 270 4549


Furry Friend Visit Holywell House Care Centre

Holywell House Care Centre residents were treated to a heartwarming surprise as they enjoyed visits from a delightful range of animals recently, including a friendly pony, a cuddly guinea pig, and a sociable hen.

The residents absolutely loved the visit and there were a lot of smiles and laughter amongst them all. Animal therapy plays a key role in care provision at Holywell House, especially for our residents living with dementia.

The presence of animals can ignite memories and emotions, stimulate communication, and provide comfort and reassurance. It creates a bridge to access residents’ memories, emotions, and communicative capacities that sometimes become concealed in the journey through dementia.

Julie McMurrough, our manager at Holywell House said: “Seeing the residents light up when the animals entered was so moving. There’s an undeniable bond between humans and animals that taps into our innate need for connection. Particularly for our residents with dementia, animals provide a gentle, non-judgmental companionship that soothes and uplifts them in ways sometimes humans can’t.”



What people are saying

  • "I am very pleased with how my mother has settled in and generally how supportive and caring the staff are. This has given us peace of mind knowing that she is safe & well looked after. Thank you."

  • "Our mum has been a resident at Cramlington House for over a year and we have nothing but praise for the friendly, approachable staff and management. We always feel like part of an extended family and when we visit nothing is too much bother. We are completely happy with the standard of care, support and understanding we all receive as a family."

  • "From the first day, I knew it was the place for my mum. Clean, friendly staff, lovely environment! My mum would not get the opportunity to do the activities she is experiencing if she was not in Cramlington House. It is home from home and we can visit anytime. I can't say enough of how great Cramlington House is. "

  • "This is an absolutely superb care facility. The staff say that this is the home of the residents, in which they work - and they evidence that philosophy every day. In the last months of our mother's long life, we took comfort form the fact that she was safe and secure, being well-fed and looked after. The entire care team are brilliant. "

  • "All the staff at West Farm have provided such wonderful care, compassion and support to my auntie. We both feel incredibly lucky to have found West Farm, it’s been the perfect home for my auntie. I can honestly say, hand on heart, every aspect of the care provided by each member of staff at West Farm has been outstanding."