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Cramlington House 01670 591 930
West Farm Care Centre 0191 218 9626
Holywell House Care Centre 0191 270 4549


Dignity Day 2019 – A Huge Thank You!

Both Cramlington House and West Farm Care Centre recently celebrated Dignity Day, a national awareness day to encourage the care sector to recognise dignity and the importance it holds in care.

It was an amazing day, that focused on understanding dignity in care, positive action and how it translates to practical care programmes.

We want to thank the fab efforts from all those involved including staff, residents and visitors including Linda Gallon, a Care Consultant for Craig Healthcare, who delivered some great training on dignity at both homes in a format that encouraged active discussion and practical and reflective practice as well as theory. The training was designed to educate everyone on the role dignity plays in every day care, whatever the situation and whatever the hour, and included an interactive dignity role play activity, with staff as residents being treated with and without dignity.

Both care homes held coffee mornings, ‘Wore Red for Dignity’, played Dignity Bingo and got involved with dignity quizzes. There were visual displays including red heart rosettes symbolising dignity, handouts available to everyone including a Best Practice Guide, comic pictures prompting people to think, respond and act and pocket size dignity cards and dignity quizzes to take away. A dignity tree encouraged people to contribute what they felt was good or bad and made suggestions on how things could be changed.

What’s more, there were lots of deliciously themed dignity treats including cakes and some musical entertainment to round the day off nicely. Such a great day for such a great cause!

Commenting on the success of the day, our General Manager, Loraine Brunton said: “Dignity is absolutely a fundamental part of residential care. Whoever the resident is, whatever their background, situation or circumstance, it goes without saying that every single resident should be treated with the utmost dignity, respect and compassionate. Our Dignity Day was focused on educating everyone – from staff, relatives and visitors – about person centred care, with dignity at the heart of each care initiative and activity. I want to say thank you to all those involved, with a special mention to Emma Jones who was baking until 3am (!) so that everyone could enjoy some specially themed dignity cakes and bite sized treats. Emma also organised the information documents that everyone received and the notice boards that focused on the role dignity plays in care – we couldn’t have done it without her!”

What people are saying

  • "I am very pleased with how my mother has settled in and generally how supportive and caring the staff are. This has given us peace of mind knowing that she is safe & well looked after. Thank you."

  • "Our mum has been a resident at Cramlington House for over a year and we have nothing but praise for the friendly, approachable staff and management. We always feel like part of an extended family and when we visit nothing is too much bother. We are completely happy with the standard of care, support and understanding we all receive as a family."

  • "From the first day, I knew it was the place for my mum. Clean, friendly staff, lovely environment! My mum would not get the opportunity to do the activities she is experiencing if she was not in Cramlington House. It is home from home and we can visit anytime. I can't say enough of how great Cramlington House is. "

  • "This is an absolutely superb care facility. The staff say that this is the home of the residents, in which they work - and they evidence that philosophy every day. In the last months of our mother's long life, we took comfort form the fact that she was safe and secure, being well-fed and looked after. The entire care team are brilliant. "

  • "All the staff at West Farm have provided such wonderful care, compassion and support to my auntie. We both feel incredibly lucky to have found West Farm, it’s been the perfect home for my auntie. I can honestly say, hand on heart, every aspect of the care provided by each member of staff at West Farm has been outstanding."