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Dementia Care Specialist Seminar with Teepa Snow


Linda Gallon, one of our care consultants, and Emma Jones, who works closely with our senior management team supporting operations, attended a specialist dementia care seminar with renowned dementia champion Teepa Snow this week, an event they found truly inspiring!

American Teepa Snow is one of the world’s leading advocates and educators for anyone living with dementia, with over 30 years of clinical practice. At the seminar, she spoke passionately about the disease with a specific focus on how a positive approach to dementia care, using empathy and support, is vital.

As many of you may know, Linda Gallon was our Ops Manager before she semi-retired, where she played an instrumental role in the highly personalised care that we pride ourselves on at Craig Healthcare. The ethos of Craig Healthcare is similar to Teepa’s philosophy – we believe a person-centred approach to dementia care is the most effective way to care for those living with the disease.

Linda, who has been a great fan of Teepa’s for many years, said: “Meeting Teepa really is a dream come through and I am still in total awe after meeting her. She has incredible knowledge of dementia care and both Emma and I took away an enormous amount of advice, expertise and information that we can build into the care provision at Cramlington House and West Farm which is very exciting.”

There was no doubt why the event, organised by Hospices North East, was a sell-out seminar. Teepa was exceptional and she thoroughly deserved the standing ovation everyone gave her at the end.

What people are saying

  • "I am very pleased with how my mother has settled in and generally how supportive and caring the staff are. This has given us peace of mind knowing that she is safe & well looked after. Thank you."

  • "Our mum has been a resident at Cramlington House for over a year and we have nothing but praise for the friendly, approachable staff and management. We always feel like part of an extended family and when we visit nothing is too much bother. We are completely happy with the standard of care, support and understanding we all receive as a family."

  • "From the first day, I knew it was the place for my mum. Clean, friendly staff, lovely environment! My mum would not get the opportunity to do the activities she is experiencing if she was not in Cramlington House. It is home from home and we can visit anytime. I can't say enough of how great Cramlington House is. "

  • "This is an absolutely superb care facility. The staff say that this is the home of the residents, in which they work - and they evidence that philosophy every day. In the last months of our mother's long life, we took comfort form the fact that she was safe and secure, being well-fed and looked after. The entire care team are brilliant. "

  • "All the staff at West Farm have provided such wonderful care, compassion and support to my auntie. We both feel incredibly lucky to have found West Farm, it’s been the perfect home for my auntie. I can honestly say, hand on heart, every aspect of the care provided by each member of staff at West Farm has been outstanding."