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Cramlington House 01670 591 930
West Farm Care Centre 0191 218 9626
Holywell House Care Centre 0191 270 4549


Cream Tea Delight!

Residents at West Farm have enjoyed a lovely cream tea afternoon this week.

Our chef worked hard in the kitchen, making lots of delicious scones and cakes. The delightful treats were served alongside tea and coffee, while resident enjoyed a natter with carers, their families over FaceTme, or watched some of their favourite TV programmes.

Zahra Karimi, our deputy manager at West Farm, said: “While afternoon cream teas are usually enjoyed between residents and their loved ones, we know how much residents look forward to them and benefit from the experience so we have continued to arrange them, with loved ones taking part virtually at times.”

Residents have enjoyed sitting down with a cuppa and scone or cupcake and calling their children or partners who are also doing the same at home. While enjoying a catch up, others have wanted to speak to carers on a one to one basis or preferred to relax watching a film or programme they enjoy.

Zahra added: “The benefits of our afternoon tea sessions are still clear to see. For those speaking to their loved ones via video calls, they’re more relaxed and upbeat following the call knowing that we are hopefully getting closer to in person visits. Also, it’s clear that sometimes a cup of tea and sweet treat while watching a much-loved film or TV show does wonders too with residents happier and more buoyant as a result.”


What people are saying

  • "I am very pleased with how my mother has settled in and generally how supportive and caring the staff are. This has given us peace of mind knowing that she is safe & well looked after. Thank you."

  • "Our mum has been a resident at Cramlington House for over a year and we have nothing but praise for the friendly, approachable staff and management. We always feel like part of an extended family and when we visit nothing is too much bother. We are completely happy with the standard of care, support and understanding we all receive as a family."

  • "From the first day, I knew it was the place for my mum. Clean, friendly staff, lovely environment! My mum would not get the opportunity to do the activities she is experiencing if she was not in Cramlington House. It is home from home and we can visit anytime. I can't say enough of how great Cramlington House is. "

  • "This is an absolutely superb care facility. The staff say that this is the home of the residents, in which they work - and they evidence that philosophy every day. In the last months of our mother's long life, we took comfort form the fact that she was safe and secure, being well-fed and looked after. The entire care team are brilliant. "

  • "All the staff at West Farm have provided such wonderful care, compassion and support to my auntie. We both feel incredibly lucky to have found West Farm, it’s been the perfect home for my auntie. I can honestly say, hand on heart, every aspect of the care provided by each member of staff at West Farm has been outstanding."