As Santa couldn’t visit this Christmas, his trusty elves (i.e. Cramlington House’s team of carers) were on hand to deliver presents on his behalf.
We asked family members who are sadly unable to visit their loved ones in person at the moment to drop off their presents so that we could deliver them in a very festive and magical way.
Kim Stubbs, our activities manager at Cramlington House, said: “It was so lovely to get dressed up and get everyone in the festive spirit despite the current pandemic and the tough time everyone is having not being able to see one another, especially at Christmas.
“The residents thoroughly enjoyed the way we delivered their gifts, and it was great to see the reactions on their faces when they opened them. Seeing them smile, laugh and express happy emotions is so important to us right now.
“It’s been a really difficult year, but we are determined to keep going for the health and happiness of our residents. One day loved ones will be able to visit again and until that day it’s our priority to ensure they remain physically and emotionally healthy.”
"I am very pleased with how my mother has settled in and generally how supportive and caring the staff are. This has given us peace of mind knowing that she is safe & well looked after. Thank you."
"Our mum has been a resident at Cramlington House for over a year and we have nothing but praise for the friendly, approachable staff and management. We always feel like part of an extended family and when we visit nothing is too much bother. We are completely happy with the standard of care, support and understanding we all receive as a family."
"From the first day, I knew it was the place for my mum. Clean, friendly staff, lovely environment! My mum would not get the opportunity to do the activities she is experiencing if she was not in Cramlington House. It is home from home and we can visit anytime. I can't say enough of how great Cramlington House is. "
"This is an absolutely superb care facility. The staff say that this is the home of the residents, in which they work - and they evidence that philosophy every day. In the last months of our mother's long life, we took comfort form the fact that she was safe and secure, being well-fed and looked after. The entire care team are brilliant. "
"All the staff at West Farm have provided such wonderful care, compassion and support to my auntie. We both feel incredibly lucky to have found West Farm, it’s been the perfect home for my auntie. I can honestly say, hand on heart, every aspect of the care provided by each member of staff at West Farm has been outstanding."