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Cramlington House 01670 591 930
West Farm Care Centre 0191 218 9626
Holywell House Care Centre 0191 270 4549

We’re Hiring an Office Manager!

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Craig Healthcare is looking for an experienced office manager to help run the administrative requirements of the business, providing support to the Senior Management team.

Based at Cramlington House in Cramlington, the daily duties of the Office Manager will include greeting visitors to the home, answering the phones and taking messages appropriately, keeping internal database systems updated, opening and distributing post accordingly, regularly scanning and photocopying relevant documents, filing resident and management paperwork consistently and appropriately as well as ordering and distributing name badges, uniforms and key fobs as and when required.

Supporting finance and accounts team will also be a part of the job role and the Office Manager will have to calculate 63 resident fees and submit them to the accounts team on a 4 weekly basis as well as liaising with payroll when new employees join Craig Healthcare. They will also be responsible for petty cash and all residents’ personal allowances.

The Office Manager also plays a key role in welcoming new employees, taking them through the DBS process, updating new starter packs and check lists and ensuring they have everything they need when they join Craig Healthcare.

The successful candidate must be confident in the use of modern technology including computers, laptops, tablets, photocopiers, scanners, entry and exit systems and telephones. They must also know how to use the latest Microsoft software including Word, Excel and PowerPoint.

As well as all of the above, they will support the care-centred ethos of Craig Healthcare, following the core values of our care and help to maintain the high quality of personalised care that we provide.

Details

Available Hours: Permanent – Full Time – 40 hours per week.

Salary: Subject to individual and experience. To be discussed at interview stage.

Holidays: 28 days per year.

Email CV to Loraine Brunton loraine@Cramlington-house.co.uk

What people are saying

  • "I am very pleased with how my mother has settled in and generally how supportive and caring the staff are. This has given us peace of mind knowing that she is safe & well looked after. Thank you."

  • "Our mum has been a resident at Cramlington House for over a year and we have nothing but praise for the friendly, approachable staff and management. We always feel like part of an extended family and when we visit nothing is too much bother. We are completely happy with the standard of care, support and understanding we all receive as a family."

  • "From the first day, I knew it was the place for my mum. Clean, friendly staff, lovely environment! My mum would not get the opportunity to do the activities she is experiencing if she was not in Cramlington House. It is home from home and we can visit anytime. I can't say enough of how great Cramlington House is. "

  • "This is an absolutely superb care facility. The staff say that this is the home of the residents, in which they work - and they evidence that philosophy every day. In the last months of our mother's long life, we took comfort form the fact that she was safe and secure, being well-fed and looked after. The entire care team are brilliant. "

  • "All the staff at West Farm have provided such wonderful care, compassion and support to my auntie. We both feel incredibly lucky to have found West Farm, it’s been the perfect home for my auntie. I can honestly say, hand on heart, every aspect of the care provided by each member of staff at West Farm has been outstanding."