Four-Legged Visitor Brings Joy to Residents at Cramlington House

Residents at Cramlington House recently welcomed a very special visitor when Hardy, a friendly black Labrador therapy dog from Wag & Company, paid a visit to the home.

Hardy quickly became the centre of attention as residents gathered to stroke him, chat about their own pets and enjoy spending time with the affectionate canine companion.

Animal therapy is widely recognised for its positive impact on wellbeing, helping to reduce feelings of loneliness while encouraging conversation and interaction. Hardy’s gentle nature and wagging tail certainly had the desired effect, bringing smiles to faces throughout the home.

For many residents, the visit sparked treasured memories of beloved family pets and prompted stories from years gone by. Some residents recalled walking their own dogs, while others spoke fondly about animals they had cared for throughout their lives.

The visit provided valuable opportunities for reminiscence and social engagement, while also creating moments of comfort and happiness for everyone involved.

Wag & Company volunteers and therapy dogs regularly bring companionship to older people across the region, and Hardy’s visit was warmly received by residents and staff alike.

Staff noticed how relaxed and engaged residents became during the visit, with many spending extended periods cuddling and talking to Hardy.

The home places great importance on activities that promote emotional wellbeing and meaningful connections, and visits from therapy dogs are always among the most anticipated events.

By the end of the afternoon, Hardy had made plenty of new friends and left residents looking forward to his next visit.

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What people are saying

"I am very pleased with how my mother has settled in and generally how supportive and caring the staff are. This has given us peace of mind knowing that she is safe & well looked after. Thank you."
"Our mum has been a resident at Cramlington House for over a year and we have nothing but praise for the friendly, approachable staff and management. We always feel like part of an extended family and when we visit nothing is too much bother. We are completely happy with the standard of care, support and understanding we all receive as a family."
"From the first day, I knew it was the place for my mum. Clean, friendly staff, lovely environment! My mum would not get the opportunity to do the activities she is experiencing if she was not in Cramlington House. It is home from home and we can visit anytime. I can't say enough of how great Cramlington House is. "
"This is an absolutely superb care facility. The staff say that this is the home of the residents, in which they work - and they evidence that philosophy every day. In the last months of our mother's long life, we took comfort form the fact that she was safe and secure, being well-fed and looked after. The entire care team are brilliant. "
"All the staff at West Farm have provided such wonderful care, compassion and support to my auntie. We both feel incredibly lucky to have found West Farm, it’s been the perfect home for my auntie. I can honestly say, hand on heart, every aspect of the care provided by each member of staff at West Farm has been outstanding."