Wishing the Families and Friends of Our Residents a Happy New Year

As we welcome a brand‑new year across Craig Healthcare’s homes, we want to take a moment to extend our warmest wishes to the families and friends of all our residents. The turn of the year is always a special time, filled with reflection, gratitude, and hope for the months ahead. For us, it is also an opportunity to acknowledge the incredible support network that surrounds our residents.

Your visits, phone calls, letters, and thoughtful gestures bring so much joy into our homes. Whether you’ve shared a cup of tea with a loved one, joined us for one of our many events, or simply checked in from afar, your presence makes a meaningful difference. Our residents talk often about their families and friends, and it is clear how deeply connected they feel to you. That connection is something we cherish and work hard to nurture every day.

The past year has been filled with memorable moments across our care homes – celebrations, outings, creative activities, and countless small but meaningful interactions that make life vibrant and fulfilling. We are incredibly proud of the sense of community that continues to grow within our homes, and we know that this spirit is strengthened by the love and involvement of our residents’ families.

As we step into this new year, our commitment remains the same. To provide exceptional care, companionship, and comfort to every resident. We look forward to another year of shared experiences, laughter, and heartfelt moments. Our teams are already planning new activities, seasonal events, and opportunities for families to join us throughout the year.

From everyone at Craig Healthcare, thank you for your trust, your kindness, and your ongoing support. We hope the year ahead brings you happiness, good health, and many special moments with the people you love. Happy New Year! May it be filled with warmth, joy, and new beginnings.

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What people are saying

"I am very pleased with how my mother has settled in and generally how supportive and caring the staff are. This has given us peace of mind knowing that she is safe & well looked after. Thank you."
"Our mum has been a resident at Cramlington House for over a year and we have nothing but praise for the friendly, approachable staff and management. We always feel like part of an extended family and when we visit nothing is too much bother. We are completely happy with the standard of care, support and understanding we all receive as a family."
"From the first day, I knew it was the place for my mum. Clean, friendly staff, lovely environment! My mum would not get the opportunity to do the activities she is experiencing if she was not in Cramlington House. It is home from home and we can visit anytime. I can't say enough of how great Cramlington House is. "
"This is an absolutely superb care facility. The staff say that this is the home of the residents, in which they work - and they evidence that philosophy every day. In the last months of our mother's long life, we took comfort form the fact that she was safe and secure, being well-fed and looked after. The entire care team are brilliant. "
"All the staff at West Farm have provided such wonderful care, compassion and support to my auntie. We both feel incredibly lucky to have found West Farm, it’s been the perfect home for my auntie. I can honestly say, hand on heart, every aspect of the care provided by each member of staff at West Farm has been outstanding."