Craig Healthcare Facebook Craig Healthcare Twitter

Cramlington House 01670 591 930
West Farm Care Centre 0191 218 9626
Holywell House Care Centre 0191 270 4549


Saviour Haven Sanctuary Visits West Farm

Residents at West Farm received an extra special visit recently from Saviours Haven Sanctuary, a rescue home set up to help unwanted and stay animals.


Steve Lucock, who appeared on Britain’s Got Talent in 2008, and his wife Gemma introduced residents to a wide variety of non-traditional pets including a snake, a macaw parrot, a fox and a meerkat.

Trish Giles, our Manager at West Farm, said: “What a wonderful afternoon residents had! They met a huge variety of animals and learnt a lot about their natural habitat, why they were being cared for by Steve and their likes and dislikes. It was a very interactive session, with residents engaged throughout. Steve and Gemma discussed the history behind each animal and gave everyone an opportunity to touch and interact with them. It was magical.”

Evidence shows that even the most solitary and sedentary residents have shown distinct improvements during the time specific pets have been present, which is why animal therapy plays such a key role in residential care including those living with dementia.

Resident Marion Rouse added: “I loved the parrot; he was a bit cheeky!”


What people are saying

  • "I am very pleased with how my mother has settled in and generally how supportive and caring the staff are. This has given us peace of mind knowing that she is safe & well looked after. Thank you."

  • "Our mum has been a resident at Cramlington House for over a year and we have nothing but praise for the friendly, approachable staff and management. We always feel like part of an extended family and when we visit nothing is too much bother. We are completely happy with the standard of care, support and understanding we all receive as a family."

  • "From the first day, I knew it was the place for my mum. Clean, friendly staff, lovely environment! My mum would not get the opportunity to do the activities she is experiencing if she was not in Cramlington House. It is home from home and we can visit anytime. I can't say enough of how great Cramlington House is. "

  • "This is an absolutely superb care facility. The staff say that this is the home of the residents, in which they work - and they evidence that philosophy every day. In the last months of our mother's long life, we took comfort form the fact that she was safe and secure, being well-fed and looked after. The entire care team are brilliant. "

  • "All the staff at West Farm have provided such wonderful care, compassion and support to my auntie. We both feel incredibly lucky to have found West Farm, it’s been the perfect home for my auntie. I can honestly say, hand on heart, every aspect of the care provided by each member of staff at West Farm has been outstanding."