We are delighted to tell you that our SafeTime Pods have arrived and been installed at both Cramlington House and West Farm! We really couldn’t be happier.
The pods enable COVID-secure visits for family and friends who haven’t seen their loved ones for such a long time.
We realise the pods don’t replace being able to hug and kiss your nearest and dearest but this is the closest thing we have to normality at the moment and we really want you to make full use of the pods.
Made lovingly by The SafeTime Project, a new not-for-profit start-up company, the pods enable families to enjoy face-to-face visits seated in a secure SafeTime pod, speaking through a hands-free intercom, whilst the resident sits safely in the comfort of Cramlington House or West Farm.
Lucy Craig, our Managing Director, said: “It’s probably one of the biggest and most worthwhile investments we’ve made for the continued care of our residents and their families.
“From the visits that have taken place so far, the experience for all involved has been priceless. The laughter, the smiles, the tears and the love that we’ve seen and felt has been absolutely amazing.
“Our residents and their loved ones mean the world to us and together we will get through this horrific period in time. As Covid-19 restrictions are set to become even tighter, at least we can take some comfort that our pods, which are thoroughly cleaned and sanitised after each session, can be used for daily visits for the foreseeable future.
Ron Bryden, the son of resident Ron at West Farm said: “These safe pods are incredible. I haven’t been able to see my dad for several months so today really has been very special for us both.
“At the end of the visit, I could see just how much he benefited from it and although I wasn’t able to hug him, just being able to see him in person and enjoy a relaxed chat with him was lovely, creating very precious memories for us.”
"I am very pleased with how my mother has settled in and generally how supportive and caring the staff are. This has given us peace of mind knowing that she is safe & well looked after. Thank you."
"Our mum has been a resident at Cramlington House for over a year and we have nothing but praise for the friendly, approachable staff and management. We always feel like part of an extended family and when we visit nothing is too much bother. We are completely happy with the standard of care, support and understanding we all receive as a family."
"From the first day, I knew it was the place for my mum. Clean, friendly staff, lovely environment! My mum would not get the opportunity to do the activities she is experiencing if she was not in Cramlington House. It is home from home and we can visit anytime. I can't say enough of how great Cramlington House is. "
"This is an absolutely superb care facility. The staff say that this is the home of the residents, in which they work - and they evidence that philosophy every day. In the last months of our mother's long life, we took comfort form the fact that she was safe and secure, being well-fed and looked after. The entire care team are brilliant. "
"All the staff at West Farm have provided such wonderful care, compassion and support to my auntie. We both feel incredibly lucky to have found West Farm, it’s been the perfect home for my auntie. I can honestly say, hand on heart, every aspect of the care provided by each member of staff at West Farm has been outstanding."