Residents and their loved ones recently enjoyed a fantastic weekend away at Felmoor Park, a luxury log cabin holiday park in Northumberland.
Four residents and three lots of families joined carers from Cramlington House for a weekend of relaxation in the company of their nearest and dearest, with care support on hand 24/7 if needed.
Kim Stubbs, our Wellbeing Champion at Cramlington House, said: “It was lovely to see families get together and enjoy some quality time as if they’ve never lived apart.
“It can be difficult when a loved one enters a home, both for the resident and their family, so mini breaks like this are absolutely fantastic in maintaining that strong close family bond, with residents and families feeling reassured that carers are on hand if they need them.
“Creating new memories is so important to quality of life whatever your age or wherever you live. Life doesn’t stop when you move into a care home as our residents enjoy new experiences often, including trips away like this one with their families.
“We all laughed at one resident’s daughter who packed for every occasion and arrived with her car filled to the brim with items including a parasol and a fresh basil plant! It’s moments like this that give me huge job satisfaction in my carer role.”
Residents and their families enjoyed long leisurely lunches and strolls as and when they wanted to. The cabins boasted great facilities which were enjoyed too as well as evening entertainment of live singing and dancing.
Julie Harris, whose mother Joyce Harris lives at Cramlington House said; “From the first moment the Felmoor Park weekend was mentioned, I knew it was an opportunity I did not want to miss. In the lead up to the visit, it was something for me to talk about with my mum and she was excited and looking forward to it.
“It gave me the opportunity to spend time in a different setting with my mum, away from the demands of everyday life and where I could focus fully on her needs. We enjoyed just spending time together in relaxing surroundings. The lodge we stayed in was lovely and very well equipped.
“The visit was exceptionally organised and the staff, Kim, Angela and Amy were excellent. They were very enthusiastic, helpful and extremely kind and caring towards both the residents and their families, giving them all the support they needed to have a perfect weekend.”
Maxine Young, who went with her husband Tommy and dog Oscar said: “We had a wonderful time – the lodge and surroundings were beautiful. It was lovely being able to spend quality time together and it felt like Tom was back at home.”
Gill Garby, the daughter of Beryl Weddle, added: “Huge thanks to Kim in particular, who really is an absolute diamond, for giving me the opportunity to spend time with my mam somewhere different. I used to go away with mam and dad so it was lovely to get the chance to do so again but this time with the reassurance that the care team were on hand if I needed help.
“I would never have attempted a trip on my own with mam these days. Kim and her colleagues were brilliant just letting us potter on but making sure everything was ok with everyone and reassuring us that they were around if needed.”
"I am very pleased with how my mother has settled in and generally how supportive and caring the staff are. This has given us peace of mind knowing that she is safe & well looked after. Thank you."
"Our mum has been a resident at Cramlington House for over a year and we have nothing but praise for the friendly, approachable staff and management. We always feel like part of an extended family and when we visit nothing is too much bother. We are completely happy with the standard of care, support and understanding we all receive as a family."
"From the first day, I knew it was the place for my mum. Clean, friendly staff, lovely environment! My mum would not get the opportunity to do the activities she is experiencing if she was not in Cramlington House. It is home from home and we can visit anytime. I can't say enough of how great Cramlington House is. "
"This is an absolutely superb care facility. The staff say that this is the home of the residents, in which they work - and they evidence that philosophy every day. In the last months of our mother's long life, we took comfort form the fact that she was safe and secure, being well-fed and looked after. The entire care team are brilliant. "
"All the staff at West Farm have provided such wonderful care, compassion and support to my auntie. We both feel incredibly lucky to have found West Farm, it’s been the perfect home for my auntie. I can honestly say, hand on heart, every aspect of the care provided by each member of staff at West Farm has been outstanding."